Terms of service
Terms of Service
Welcome to Kleeves! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to these Terms. Please read them carefully.
1. About Us
Kleeves is a streetwear brand offering printed clothing and lifestyle products. We operate a direct-to-customer model with on-demand manufacturing and fulfillment.
2. Use of Website
By using our website, you agree to:
-Provide accurate and complete information when placing an order
-Use the site for lawful purposes only
-Not interfere with or disrupt the functionality of our site or services
We reserve the right to suspend or terminate your access if we suspect fraudulent or abusive activity.
3. Product Descriptions & Colors
We make every effort to display product details, designs, and colors as accurately as possible. However, due to screen variations and studio lighting, actual product colors or prints may slightly differ from photos.
4. Pricing
All prices are listed in INR (₹) and inclusive of applicable taxes. We reserve the right to update prices, offers, and product availability at any time without prior notice.
5. Orders & Fulfillment
-Once an order is placed, it goes into production and cannot be cancelled
-Delivery timelines may vary based on location, logistics delays, or unforeseen circumstances
-In case of out-of-stock or production issues, we will inform you and provide alternate options or a refund
6. Return & Exchange Policy
-Returns are accepted only for damaged, defective, or incorrect products
-For other reasons (like size issues), a ₹49 pickup and logistics fee applies
-All return/exchange requests must be raised within 3 days of delivery
-Each order is eligible for one replacement
-Please refer to our Return Policy for full details
7. Intellectual Property
All content on this site — including logos, graphics, images, designs, and product descriptions — is the property of Kleeves and protected under copyright law. Any reproduction or unauthorized use is strictly prohibited.
8. User Reviews & Submissions
By submitting reviews, suggestions, or user-generated content, you grant Kleeves the right to use, publish, or display such content in marketing or promotional material.
9. Limitation of Liability
We are not responsible for:
-Delays in shipping due to third-party logistics
-Minor color or print variations
-Improper usage or washing of the product
In no event shall Kleeves be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.
10. Changes to These Terms
We may update or modify these Terms at any time without prior notice. It is your responsibility to review this page periodically.
11. Contact Us
For any queries or concerns regarding these Terms, please reach out to:
Email: kleeves.official@gmail.com
Phone/WhatsApp: +91-7840820838